EVERYTHING YOU NEED TO KNOW ABOUT ORDERING WITH US.
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ALL OF OUR PIECES ARE INDIVIDUALLY HANDCRAFTED TO ORDER ESPECIALLY FOR YOU BY OUR SKILLED CRAFTSPEOPLE IN OUR BELLINGHAM, WA STUDIO.
WE BELIEVE IN THIS MADE-TO-ORDER MODEL BECAUSE:
1 | WE CAN CUT VIRTUALLY ALL WASTE FROM OUR PRODUCTION SYSTEMS SO THERE IS NEVER ANY WASTE, PRODUCT TO "CLEAR OUT" OR IMPULSE BUYING ENCOURAGED.
2 | IT ALLOWS FOR OUR PRODUCTION TEAM TO WORK AT AN ETHICAL AND SUSTAINABLE PACE, AND ENSURES A LIVING WAGE.
3 | EVERY PIECE HAS BEEN FORGED IN YOUR NAME AND YOUR NAME ONLY. THEREFORE, YOUR SEMI-CUSTOM APSE PIECE IS COMPLETELY UNIQUE TO YOU.
PLEASE ALLOW 1-4 WEEKS FOR ORDER PROCESSING AND JEWELRY CRAFTING, IN ADDITION TO SHIPPING TIME.
ALL SOLID GOLD, STERLING SILVER AND GOLD-FILLED ITEMS TYPICALLY SHIP WITHIN 2-3 WEEKS.
SEMI-CUSTOM STERLING SILVER AND SOLID GOLD ITEMS TYPICALLY SHIP WITHIN 2-5 WEEKS.
IF YOU HAVE ANY QUESTIONS ABOUT A PROSPECTIVE OR CURRENT ORDER AND ITS PROCESSING TIME, PLEASE DON'T HESITATE TO CONTACT US.
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WE RELY ON USPS AND UPS TO CAREFULLY DELIVER YOUR PIECES. ALL ORDERS OVER $200 WILL REQUIRE A SIGNATURE AT DELIVERY. SHIPPING TIMES BASED ON STAMP PURCHASED ARE AS FOLLOWS:
DOMESTIC
USPS DOMESTIC 2-5 BUSINESS DAYS
USPS PRIORITY 1-3 BUSINESS DAYS
USPS PRIORITY EXPRESS 1-2 DAYS
UPS GROUND 5-7 BUSINESS DAYS
UPS 2ND DAY 2 BUSINESS DAYS
INTERNATIONAL
USPS FIRST CLASS 1-3 WEEKS
USPS PRIORITY 6-10 DAYS
USPS PRIORITY EXPRESS 3-5 DAYS
*THE RECIPIENT OF AN INTERNATIONAL SHIPMENT MAY BE SUBJECT TO CUSTOMS BROKERAGE FEES, IMPORT DUTIES OR TAXES UPON ARRIVAL. ADDITIONAL CHARGES ARE RESPONSIBILITY OF THE RECIPIENT. WE HAVE NO CONTROL OVER YOUR RESPECTIVE COUNTRIES IMPOSED CHARGES FOR JEWELRY AND THEY VARY GREATLY FROM COUNTRY TO COUNTRY. CONTACT YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION.
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WE BELIEVE IN JEWELRY THAT LASTS AND WE WILL ALWAYS DO ALL WE CAN TO ENSURE YOUR JEWELS WILL BE IN YOUR COLLECTION FOR YEARS TO COME.
LET US KNOW AS SOON AS YOU CAN IF ANYTHING EVER ARRIVES DAMAGED, IN POOR CONDITION OR IF YOU NEED A RESIZE OR WOULD LIKE TO EXCHANGE.
RING RESIZES & ADJUSTMENTS
RESIZE FEES RANGE FROM $10-$40 FOR STERLING SILVER, AND $50+ FOR SOLID GOLD STYLES.
IF YOU NEED A RESIZE, PLEASE CONTACT US AND WE WILL WALK YOU THROUGH OUR SIMPLE RESIZE PROCESS.
IF YOU ARE UNSURE ABOUT YOUR RING SIZE, SNATCH UP ONE OF OUR COMPLIMENTARY RING SIZERS! WE UNDERSTAND RING SIZES CAN BE TRICKY AND WE WOULD LOVE TO MAKE SURE YOURS FITS PERFECTLY.
IF YOU NEED AN EXTENSION OR WOULD LIKE A CHAIN SHORTENED, GET IN TOUCH AND WE WILL MAKE IT HAPPEN.
*WE DO NOT OFFER ADJUSTMENT SERVICES FOR PAST 14K GOLD VERMEIL DESIGNS, AND WE ARE UNABLE TO GUARANTEE ADJUSTMENTS FOR DESIGNS THAT ARE NO LONGER IN PRODUCTION.
REPAIRS
ALL FIRST REPAIRS ARE ON-THE-HOUSE. TOUCH BASE WITH US IF SOMETHING HAS BROKEN, NEEDS CLEANING OR YOU HAD AN ACCIDENT WITH YOUR APSE JEWELS.
TAMPERING WITH YOUR JEWELRY WILL VOID OUR ABILITY TO REPAIR YOUR PIECE.
*WE DO NOT OFFER REPAIR SERVICES FOR PAST 14K GOLD VERMEIL DESIGNS, AND WE ARE UNABLE TO GUARANTEE REPAIRS FOR DESIGNS THAT ARE NO LONGER IN PRODUCTION.
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Each piece is crafted just for you. Because our jewelry is made to order, we do not accept returns or refunds (as of August 14, 2025).
We are happy to offer exchanges or store credit for unworn items in perfect condition within 7 days of delivery. Please contact us to arrange your exchange or store credit request.
Cancellations
Orders may be canceled within 5 business days of purchase. We will withhold a 3% transaction fee.
After this time, your piece will be in production, and we can accommodate edits, exchanges, or store credit only.
Please Note
Store credit and exchanges are not available for:
- Items purchased during a sale
- Solid 14k gold pieces
- Personalized or customized designs
- International orders
- Items damaged after delivery or showing signs of wear
- Pieces that have undergone adjustments or tampering
- Items lost or stolen after delivery (we will replace if applicable)
Sustainability & Quality
We make each piece to order, minimizing waste and ensuring quality. Any exchanged or returned-for-store-credit items are recycled into new designs. Nothing is ever discarded.
-
ALL OF OUR PIECES ARE INDIVIDUALLY HANDCRAFTED TO ORDER ESPECIALLY FOR YOU BY OUR SKILLED CRAFTSPEOPLE IN OUR BELLINGHAM, WA STUDIO.
WE BELIEVE IN THIS MADE-TO-ORDER MODEL BECAUSE:
1 | WE CAN CUT VIRTUALLY ALL WASTE FROM OUR PRODUCTION SYSTEMS SO THERE IS NEVER ANY WASTE, PRODUCT TO "CLEAR OUT" OR IMPULSE BUYING ENCOURAGED.
2 | IT ALLOWS FOR OUR PRODUCTION TEAM TO WORK AT AN ETHICAL AND SUSTAINABLE PACE, AND ENSURES A LIVING WAGE.
3 | EVERY PIECE HAS BEEN FORGED IN YOUR NAME AND YOUR NAME ONLY. THEREFORE, YOUR SEMI-CUSTOM APSE PIECE IS COMPLETELY UNIQUE TO YOU.
PLEASE ALLOW 1-4 WEEKS FOR ORDER PROCESSING AND JEWELRY CRAFTING, IN ADDITION TO SHIPPING TIME.
ALL SOLID GOLD, STERLING SILVER AND GOLD-FILLED ITEMS TYPICALLY SHIP WITHIN 2-3 WEEKS.
SEMI-CUSTOM STERLING SILVER AND SOLID GOLD ITEMS TYPICALLY SHIP WITHIN 2-5 WEEKS.
IF YOU HAVE ANY QUESTIONS ABOUT A PROSPECTIVE OR CURRENT ORDER AND ITS PROCESSING TIME, PLEASE DON'T HESITATE TO CONTACT US.
-
WE BELIEVE IN JEWELRY THAT LASTS AND WE WILL ALWAYS DO ALL WE CAN TO ENSURE YOUR JEWELS WILL BE IN YOUR COLLECTION FOR YEARS TO COME.
LET US KNOW AS SOON AS YOU CAN IF ANYTHING EVER ARRIVES DAMAGED, IN POOR CONDITION OR IF YOU NEED A RESIZE OR WOULD LIKE TO EXCHANGE.
RING RESIZES & ADJUSTMENTS
RESIZE FEES RANGE FROM $10-$40 FOR STERLING SILVER, AND $50+ FOR SOLID GOLD STYLES.
IF YOU NEED A RESIZE, PLEASE CONTACT US AND WE WILL WALK YOU THROUGH OUR SIMPLE RESIZE PROCESS.
IF YOU ARE UNSURE ABOUT YOUR RING SIZE, SNATCH UP ONE OF OUR COMPLIMENTARY RING SIZERS! WE UNDERSTAND RING SIZES CAN BE TRICKY AND WE WOULD LOVE TO MAKE SURE YOURS FITS PERFECTLY.
IF YOU NEED AN EXTENSION OR WOULD LIKE A CHAIN SHORTENED, GET IN TOUCH AND WE WILL MAKE IT HAPPEN.
*WE DO NOT OFFER ADJUSTMENT SERVICES FOR PAST 14K GOLD VERMEIL DESIGNS, AND WE ARE UNABLE TO GUARANTEE ADJUSTMENTS FOR DESIGNS THAT ARE NO LONGER IN PRODUCTION.
REPAIRS
ALL FIRST REPAIRS ARE ON-THE-HOUSE. TOUCH BASE WITH US IF SOMETHING HAS BROKEN, NEEDS CLEANING OR YOU HAD AN ACCIDENT WITH YOUR APSE JEWELS.
TAMPERING WITH YOUR JEWELRY WILL VOID OUR ABILITY TO REPAIR YOUR PIECE.
*WE DO NOT OFFER REPAIR SERVICES FOR PAST 14K GOLD VERMEIL DESIGNS, AND WE ARE UNABLE TO GUARANTEE REPAIRS FOR DESIGNS THAT ARE NO LONGER IN PRODUCTION.
-
WE RELY ON USPS AND UPS TO CAREFULLY DELIVER YOUR PIECES. ALL ORDERS OVER $200 WILL REQUIRE A SIGNATURE AT DELIVERY. SHIPPING TIMES BASED ON STAMP PURCHASED ARE AS FOLLOWS:
DOMESTIC
USPS DOMESTIC 2-5 BUSINESS DAYS
USPS PRIORITY 1-3 BUSINESS DAYS
USPS PRIORITY EXPRESS 1-2 DAYS
UPS GROUND 5-7 BUSINESS DAYS
UPS 2ND DAY 2 BUSINESS DAYS
INTERNATIONAL
USPS FIRST CLASS 1-3 WEEKS
USPS PRIORITY 6-10 DAYS
USPS PRIORITY EXPRESS 3-5 DAYS
*THE RECIPIENT OF AN INTERNATIONAL SHIPMENT MAY BE SUBJECT TO CUSTOMS BROKERAGE FEES, IMPORT DUTIES OR TAXES UPON ARRIVAL. ADDITIONAL CHARGES ARE RESPONSIBILITY OF THE RECIPIENT. WE HAVE NO CONTROL OVER YOUR RESPECTIVE COUNTRIES IMPOSED CHARGES FOR JEWELRY AND THEY VARY GREATLY FROM COUNTRY TO COUNTRY. CONTACT YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION.
-
Each piece is crafted just for you. Because our jewelry is made to order, we do not accept returns or refunds (as of August 14, 2025).
We are happy to offer exchanges or store credit for unworn items in perfect condition within 7 days of delivery. Please contact us to arrange your exchange or store credit request.
Cancellations
Orders may be canceled within 5 business days of purchase. We will withhold a 3% transaction fee.
After this time, your piece will be in production, and we can accommodate edits, exchanges, or store credit only.
Please Note
Store credit and exchanges are not available for:
- Items purchased during a sale
- Solid 14k gold pieces
- Personalized or customized designs
- International orders
- Items damaged after delivery or showing signs of wear
- Pieces that have undergone adjustments or tampering
- Items lost or stolen after delivery (we will replace if applicable)
Sustainability & Quality
We make each piece to order, minimizing waste and ensuring quality. Any exchanged or returned-for-store-credit items are recycled into new designs. Nothing is ever discarded.